The most important thing to know before using this tool: it is not legal advice, and it is not a finished document. It generates the same fixed 11-section template regardless of the business type you select - only one sentence changes - so e-commerce-specific clauses (payments, refunds, shipping) and an indemnification clause aren't included and need to be added yourself if your business needs them.
Is this tool's generated Terms of Service legal advice?
No. It's a static, generic template with your business details inserted - no attorney has drafted or reviewed it, it isn't tailored to your specific business or jurisdiction, and it isn't a substitute for professional legal advice.
Does the Business Type selector change which clauses are included?
No. Choosing SaaS/Software, E-Commerce, Service/Agency, or Blog/Content only changes one sentence in the Description of Service section - Service/Agency and Blog/Content produce identical wording. The same fixed 11 sections are generated regardless of business type.
Does the generated document include e-commerce clauses like refunds or payment terms?
No. Payment terms, a returns/refund policy, shipping terms, and a product-availability disclaimer aren't part of the template at any Business Type setting - selecting "E-Commerce" only changes the one Description of Service sentence.
Does it include an indemnification clause or a dispute-resolution process?
No. Neither an indemnification clause nor a defined dispute-resolution mechanism (arbitration, venue, etc.) is part of the template. The Governing Law section names a country but doesn't specify how disputes are actually resolved.
Is my business information sent anywhere when I use this tool?
No. The document is assembled entirely in your browser from the fields you fill in - nothing is sent to a server or stored remotely.
Do I legally need terms and conditions on my website?
There is no universal law requiring terms and conditions for all websites. However, they are strongly recommended because: they limit your liability for user misuse, establish IP ownership of your content, define rules for prohibited behavior, set the governing law for disputes, and allow account termination for policy violations. Without terms, users have no contractual restriction on their behavior, and your legal remedies are limited to general law rather than your specific contractual terms.
Are auto-generated terms and conditions legally enforceable?
Auto-generated terms can be legally enforceable if: users have a genuine opportunity to read them, they affirmatively accept them (checkbox, not just continued use in most jurisdictions), the terms do not contain unlawful provisions, and they are specific enough to be meaningful. Courts have upheld 'click-wrap' agreements where users actively check a box, and have sometimes declined to enforce 'browse-wrap' agreements where terms were only accessible via a small footer link. This tool generates the document text only - it doesn't provide an acceptance checkbox or any click-wrap mechanism; you're responsible for how you present and obtain acceptance of the terms on your own site.
What sections should be in terms and conditions?
A comprehensive T&C typically covers: Acceptance of terms, Description of service, User accounts and responsibilities, Intellectual property rights, Prohibited uses, Disclaimers and limitation of liability, Indemnification, Termination, Governing law and dispute resolution, and Changes to terms. E-commerce sites often add: Payment terms, Returns and refund policy, Product availability disclaimers, and Shipping terms. This is general education about a complete T&C - this tool's own template covers 9 of these standard items but does not generate an indemnification clause, a dispute-resolution mechanism, or any of the e-commerce additions; add them yourself if your business needs them.
What is a limitation of liability clause?
A limitation of liability clause caps how much you can be held responsible for if something goes wrong - typically limiting liability to the amount paid by the user in the past 12 months or a fixed amount. It protects against disproportionate claims relative to the service value. These clauses are enforceable in most jurisdictions but cannot limit liability for: death or personal injury caused by negligence, fraud, intentional misconduct, or consumer protection violations in many countries.
How often should I update my terms and conditions?
Update your T&C when: you add new features or services, your business model changes (e.g., adding subscriptions), you process new types of data, legislation changes affect your obligations, or you identify gaps in existing coverage. Notify users of material changes - GDPR requires active notification for privacy policy changes; similar courtesy applies to T&C. Date-stamp your terms so users can see when they were last updated. Most businesses review annually at minimum.